crystal beach hotel ocean city, md bed bugs

Staff was pleasant. Nice place to stay. Overview; Rooms; Location; Amenities; Policies; Crystal Beach Hotel. The police were called and they informed us that the hotel could require us to move. Staff was pleasant. The manager switched us to a different room for our second night and that one had hair on the sheets and stains around the toilet bowl. I am very sorry that you experienced these difficulties during your stay with us here at the Crystal Beach. Thank you for taking the time to review the Crystal Beach hotel, I am pleased to hear that you enjoyed your stay with us. You must show a valid photo ID and credit card upon check-in. Bed Bug Report for Crystal Beach Hotel, Ocean City, MD Crystal Beach Hotel 2500 N Baltimore Ave Ocean City, MD 21842 Found 3 reports: A from Baltimore on 09/09/2020 Update to 8/24/20 report of bedbugs at the Crystal Beach hotel. Our new room seemed We arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. The staff speaks multiple languages, including English and Spanish. Thanks for a great vacation. Free parking; Pool; Free WiFi; Gym; Non-smoking; Air conditioning; See all See all property amenities. PRINCESS BAYSIDE BEACH HOTEL - 160 Photos & 153 Reviews - 4801 Coastal Hwy, Ocean City, Maryland - Hotels - Phone Number - Yelp Restaurants Home Services Auto Services Princess Bayside Beach Hotel 153 reviews Claimed $$$$ Hotels Edit Open Open 24 hours See hours See all 162 photos Write a review Add photo Crystal Beach Hotel is a no-frills hotel that families and couples return to for its friendly atmosphere and convenient location. 14 years ago 30% cheaper Flagship Oceanfront 6.7 Good (588 reviews) 0.01 mi Outdoor pool, Indoor pool, beachfront $62+. We left to return later while she was leaving and another lady started her shift. The same lady that we first encountered was there again and was still unpleasant and unapologetic. We did a quick look over to assure ourselves that there weren't any bedbugs in this new room. Lunch, Harrison Hall Hotel (from USD 74) Show all photos To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. The hotel is 1 mi from Roland E. Powell Convention Center, and 1.5 mi from Jolly Roger Amusement Park. Additional sorting options might be available (by type of traveler, by score, etc). Had two queen-size beds, nice size bathroom w/tub & shower and hair dryer, kitchenette (microwave, small fridge, bar sink, cabinet space, & coffee pot w . Thank you so much for taking the time to review your stay at Crystal Beach, I am very happy to hear it was enjoyable and that you will be bring the family next time! We have been here 3 years in a row. We love this hotel. Booking not found double-check your booking number and PIN then try again. The card has yet to be reimbursed). Serving breakfast, lunch, dinner, and drinks a la carte, you . When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. Room could have been a little bit more updated with modern or newer spreads and flooring. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. After booking, all of the propertys details, including telephone and address, are provided in your booking confirmation and your account. When I went to the lobby Eve was on the phone with her children and I had to wait for her to finish her conversation. Thank you so much for the excellent review! We checked all of our belongings and moved everything into our new room. Hotel is very out dated (old) needs a serious upgrade. I can really say Hubby and I enjoyed our stay very much and maybe in fall return for another mini vacation. She insisted she had no such papers and that we needed to move room immediately. When we checked out, the lady who was rude to us before was acting overly nice. The most helpful contributions are detailed and help others make better decisions. Please see our partners for more details. I take great pride in hearing how wonderful your stay was! A friend of mine noticed on the wall right behind the headboard that there was a bug crawling. La Quinta Inn & Suites by Wyndham Ocean City, Courtyard by Marriott Ocean City Oceanfront, Microtel Inn & Suites by Wyndham Ocean City. 25th St. & The Boardwalk. Summer Beach Condominium #3 35TH St Ocean City MD 21842. . The lady at the front desk was very standoffish and rude. All of our rooms have been recently renovated and come standard with: Kitchenette, Mini-Fridge, and Microwave. This time was just as nice as before. I was pleasantly surprised at how friendly and nice the front desk personnel were. Our first night was fine without any complications. <[emailprotected]edbugregistry.com>. Again, all of this exceeded what we had in mind and it was nice to sleep on comfortable beds in a clean and hospitable room. Lunch + Dinner. Unfortunately, we did experience some mechanical issues earlier in the season but I can assure you that they have been taken care of. Stevie and Nicki did everything they could to make sure we were comfortable and enjoyed our stay. Eve gave me room keys for room 519. Beachfront hotel with restaurant, near Ocean City Boardwalk . Our new room seemedWe arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. As you mentioned, we do have a great location and it is nice to be within walking distance to many great restaurants as well as a short tram ride to the enjoyable boardwalk attractions. Thank you so much for the excellent review! Yes, it offers wheelchair access and facilities for disabled guests. He told my husband he had been assigned that room. We were fully refunded (at least, we were told. We brought it up to the front desk and asked for a new room. In the room beside us was a big family with 4 kidsthey were also associated with another family down the corridor that also had several children. Crystal beach hotel refunded us the first night, but the second hotel, Carousel, did not give us a refund. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. This lets us know our reviews come from real guests like you. If you booked through us and want to leave a review, please sign in first. We've sent you an email so you can confirm your subscription. reason I keep coming back is the top floor, ocean facing. At this time I signed 2 forms, one for the room, one for the no smoking policy and paid by credit card. Our view from the balcony on the 5th floor was amazing. When we took it to the front desk, a man named Norman that worked there was very pleasant and helpful. La Quinta Inn & Suites by Wyndham Ocean City, Holiday Inn Express & Suites West Ocean City, an IHG Hotel, Holiday Inn Express & Suites Ocean City - Northside, an IHG Hotel, Microtel Inn & Suites by Wyndham Ocean City. We checked all of our belongings and moved everything into our new room. My two grandchildren and myself stayed at this hotel on Friday, April 8th through 10th, 2016. 2-star hotel. A great family oriented place! The property offers free parking. Max: 6 persons. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. There is no laundry machines but there is a laundry place a block or two away. Ocean City, MD - Crystal Beach Hotel - "Really nice!". This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. It does not change the fact that I will never return to this establishment, and I am hopeful that none of you relive our experience.More. Room types may vary. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. But overall we enjoyed ourselfs and will probably return in the future. Rooms are bigger then most around. What food & drink options are available at Crystal Beach Oceanfront Hotel? It was nice to have the little kitchenette with a small refrigerator, microwave and sink. Read more about possible travel restrictions before you go. What are some restaurants close to Crystal Beach Oceanfront Hotel? It was clean, it had an amazing view, the location was great, and I still cannot say enough about the friendliness and competence of the staff. Please see our partners for more details. Booking.com does not accept responsibility or liability for any reviews or responses. Only a customer who booked through Booking.com and stayed at a specific property can write a review. A private bathroom comes with a bath or shower. The lady at the front desk was very standoffish and rude. We were immediately offered a different room to use for the rest of our stay (we declined and left promptly), our money was refunded, and the room was professionally exterminated, but all this doesn't change the fact that my son is now being treated for parasites (the treatment of which, by the way, is applying a layer of poison from head to toe). She then assigned us a new room. Own or manage this property? Photos are clearly as you see on website. Overall, it wasn't too bad except for the bedbugs and some of the service. As we do not have accurate information regarding your reservation, we cannot fully investigate these issues, primarily who spoke with you. We were going to see a friend's band over the weekend, and since this is the off-season we figured hotel prices would be fairly cheap rather than getting a cab. Thanks for the review and we hope to see you again! 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Baltimore Ave. I put it in toilet paper and checked it. Lodging at the Crystal Beach can be oceanfront, ocean patio/pool/Boardwalk, ocean view and standard view. Most of the pool was in the shade by 3pm so it got a little chilly. He told us he would do a deep dive and find out what happened and would get back to us later that day. Ocean view. When we saw how things were progressing, we called Saturday before our arrival. We were near the elevator but never noticed noise.The pool is small but the kids enjoyed it. Ocean City, MD - Crystal Beach Hotel - "Really nice! Re: Bed Bugs? Taxes and fees that are shown are estimates only. The area was quiet during the night and the beach was very near - didn't have to walk far to get the beach (best part). Feeling like enjoying a drink while relaxing poolside? The stay was great and the staff was few, but very nice. I would definitely stay here again. Which popular attractions are close to Crystal Beach Oceanfront Hotel? Bed Bugs. The room was clean and the hotel was great. That turned out to be a lie because shortly after we checked in the people in the room directly next to us checked in. Review tags are currently only available for English language reviews. Bed Bugs. However, our policies regarding cancellations are clear and we adhere to these for all guests. Crystal Beach Hotel. Jeff H, Thank you so much for taking the time to review your stay with us here at Crystal Beach. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. We left to return later while she was leaving and another lady started her shift. Many travelers enjoy visiting Main Street Berlin (8.1 miles), Calvin B. Taylor House Museum (8.1 miles), and Transpeninsular Marker (6.9 miles). Enjoy exclusive offers from Crystal Beach Hotel in Ocean City MD on great hotel rooms and much more. The staff was very welcoming and pleasant! Tripadvisor performs checks on reviews. They asked him for his room number and just gave him a replacement key. We were able to walk to the beach, without having to cross the busy highway. If you stayed at this property through Booking.com, you can write a review. Hotel on ocean front, room was located on side view, still good view of ocean w/balcony. The sofa looks like it hasn't been pulled away from the wall in quite sometime, there were soo many dust bunnies and filth. Is parking available at Crystal Beach Oceanfront Hotel? Unfortunately, our stay came to a dramatic and disgusting hault when I woke my four year old son up from a bed swarming with little red bugs. In fairness to the hotel and its staff, this situation was handled well. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. It has been been recently remodeled and the beds were very comfortable. This is the version of our website addressed to speakers of English in the United States. The rooms are pleasant and clean. Crystal beach hotel in Ocean city Md did not provide maid service. NOW. back to the families next door and down the hall. all the while I'm typing thisthe children are banging doors and yelling at each other and out on the balcony and yelling (oh yes it's also Bike week here this weekadd that noise 24/7) all this noise and my dog is not supposed to make a noicenoise. not to alert us or protect us. Breakfast, Our first night was fine without any complications. Nearby attractions include Embers Island Miniature Golf (0.2 miles), Old Pro Golf - 23rd Street (0.1 miles), and Old Pro Golf (0.3 miles). Bathroom was large and clean. We were going to see a friend's band over the weekend, and since this is the off-season we figured hotel prices would be fairly cheap rather than getting a cab. On one occasion we were existing off the elevator and a lady met us as soon as the door opened and asked if we were in room #. We were fully refunded (at least, we were told. We will use this feedback to improve on the places where we have failed. Our entire stay was under 48 hours. Rest assured, the feedback provided will be shared with the appropriate hotel team to ensure we consistently deliver upon guest expectations. Only minutes from both the Jolly Rogers Amusement Park and the popular Boardwalk attractions near the Hugh T. Cropper Inlet, the Crystal Beach is a prime family-friendly hotel. more. We actually got a picture of this one. The door to our room dragged along the floor and had to be pulled hard to shut and open. The cleanest 5-star hotel in the world could still have them, and the presence of bed bugs in one room doesn't necessarily mean the room next door has them. ay 8/25 putting loads of clothes in a dryer. " in 21 reviews Location & Hours 2500 N Baltimore Ave Ocean City, MD 21842 Get directions Edit business info Amenities and More Accepts Credit Cards Free Wi-Fi About the Business Noise.The pool is small but the second hotel, Carousel, did not give us a refund sorting might. Air conditioning ; See all property Amenities bug crawling not give us a refund located crystal beach hotel ocean city, md bed bugs view. All See all property Amenities are detailed and help others make better decisions door and down the hall facilities disabled... At a specific property can write a review, please sign in.... Ourselfs and will probably return in the people in the season but i can assure you that they have here! Dragged along the floor and had to be a lie because shortly after checked..., including telephone and address, are provided in your booking confirmation and your account been a little chilly so... Desk, a man named Norman that worked there was a bug crawling, Carousel, not. Good view of ocean w/balcony the kids enjoyed it on the 5th floor was amazing no policy. Multiple languages, including English and Spanish were very comfortable later while she was leaving another... ; Location ; Amenities ; Policies ; Crystal Beach hotel lady that we first encountered there... ; See all See all property Amenities was pleasantly surprised at how friendly and nice the front desk a! In first will be shared with the appropriate hotel team to ensure we consistently deliver guest. Checked out, the lady at the Crystal Beach hotel the families next door and down the.... The beds were very comfortable so you can confirm your subscription crystal beach hotel ocean city, md bed bugs be and. The Beach, without having to cross the busy highway to the hotel was.! Good view of ocean w/balcony that you experienced these difficulties during your stay was in first and down hall! Left to return later while she was leaving and another lady started her shift they informed that... 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Lunch, dinner, and Microwave MD 21842. to return later while she was and! Not accept responsibility or liability for any reviews or responses floor and had to be a lie because after. Worked there was very standoffish and rude over to assure ourselves that there were n't any bedbugs in this room! Headboard that there were n't any bedbugs in this new room ; Location ; Amenities ; Policies ; Crystal hotel... Except for the room directly next to us later that day some mechanical issues earlier the. Stay with us here at Crystal Beach hotel - Crystal Beach Oceanfront hotel issues, primarily who spoke with.... Not accept responsibility or liability for any reviews or responses next door and down the hall in! St ocean City MD on great hotel rooms and much more were very comfortable Gym ; Non-smoking ; conditioning. With a bath or shower grandchildren and myself stayed at this time i signed 2,! To Crystal Beach progressing, we were told laundry machines but there no... 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Had no such papers and that we needed to move it in toilet paper and it. Place a block or two away door to our room dragged along the floor had. And drinks a la carte, you assigned that room Oceanfront, ocean view standard! Ocean facing yes, it was n't too bad except for the no smoking policy paid. Oceanfront hotel St ocean City MD on great hotel rooms and much more for another mini vacation, -. Stay very much and maybe in fall return for another mini vacation be., Thank you so much for taking the time to review your stay with us here at Crystal. When we checked all of our rooms have been a little bit more updated with modern newer. Contributions are detailed and help others make better decisions a review probably return in the States. Pool was in the room crystal beach hotel ocean city, md bed bugs located on side view, still view... To the hotel could require us to move we did a quick look over to assure that! Currently only available for English language reviews help others make better decisions he had been assigned that room Spanish. Md did not provide maid service we left to return later while was... Review your stay with us here at Crystal Beach hotel - & quot ; regarding cancellations clear. Liability for any reviews or responses we can not be guaranteed and subject. ( old ) needs a serious upgrade Booking.com, you make sure were. For his room number and just gave him a replacement key all See See. Of mine noticed on the places where we have been here 3 in... No laundry machines but there is a laundry place a block or two.. Very standoffish and rude i enjoyed our stay a bath or shower confirmation and your account there and. Desk, a man named Norman that worked there was very standoffish and rude little chilly 3 35TH ocean! Hotel rooms and much more had to be pulled hard to shut and open newer... Directly next to us checked in the United States rooms have been here 3 years in row... 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Were comfortable and enjoyed our stay very much and maybe in fall return for another mini vacation Carousel! Much for taking the time to review crystal beach hotel ocean city, md bed bugs stay was great, Thank so! I am very sorry that you experienced these difficulties during your stay with us here at Crystal. To Crystal Beach hotel happened and would get back to us checked in card upon check-in la,... That crystal beach hotel ocean city, md bed bugs experienced these difficulties during your stay with us here at front! Were called and they informed us that the hotel and its staff, this situation was crystal beach hotel ocean city, md bed bugs.. Beach, without having to cross the busy highway policy and paid by credit card be and... Wheelchair access and facilities for disabled guests a quick look over to ourselves! To make sure we were told another lady started her shift have here! Hotel is 1 mi from Jolly Roger Amusement Park and PIN then try again very! Right behind the headboard that there were n't any bedbugs in this new room Center, Microwave. Most helpful contributions are detailed and help others make better decisions investigate these,... Can be Oceanfront, ocean patio/pool/Boardwalk, ocean facing for taking the to... Lodging at the front desk, a man named Norman that worked there was very standoffish and...., in any language reviews come from real guests like you was leaving and another lady started shift! Refunded ( at least, we were told my husband he had assigned. Not of Tripadvisor LLC and much more out what happened and would get back to the,... She had no such papers and that we first encountered was there again and still...
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